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5

Great customer service. Went in for tires and brakes. Received a call from Troy stating brakes look fine and don't need to be replaced. Saved me about $300. Wish more companies were just as ethical - thanks Troy and the guys at Victory - greatly appreciate it!!!

Annette, honesty is not only in our business tagline, but it's a core value at Victory, so we're so happy that you were able to experience that in action when you were in. We're excited when we can help our customers save money! We appreciate you, Annette!

- Brooklyn Park
5

Highly recommend. Appreciated the honesty and professionalism, and your asking. i'll be back.

We really do care about our customers' feelings and opinions, so thank you for taking the time to share yours with us, Don! It's great to hear that you'll be back. We look forward to serving you again!

- Chanhassen
5

Great care and service. I was very satisfied with the customer service I received and the time spent on my car-very thorough. Cost of service was reasonabablely priced. I plan to return to them fo serice. They even printed out a factory scheduled maintenance schedule for my car.

Thank you, Peggy! We believe in doing things efficiently and thoroughly - giving our customers the best service possible at a price that is fair and reasonable. We're so happy that this is exactly what you experienced when you were in! It's a pleasure to serve you!

- Chanhassen
5

Go there. With a family with 3 cars, I look for a dependable auto service center that treats me and my cars with the up most importance. I thought I had that at my old service center. Victory out does that service center Ten-fold. I will be telling everyone I know about this exceptional service center.

Steve - wow. Thank you! We truly do believe in going above and beyond in terms of service, quality and honesty. A customer should be able to feel 100% confident that their service center has their best interests in mind and will treat them with kindness and respect. This is our goal each and every time a customer comes in. We appreciate you!

- Chanhassen
5

Excellent. I went into Victory Auto expecting a head gasket or manifold gasket blow out and an expensive repair. I was very pleased that the issue required only a exhause pipe repair at a reasonable price. They could have gouged me, but now I trust them more to only fix what is required. And I got to use some Victory bucks to further discount the cost.

Thanks for the kind words, Steve! Although sadly, there are a number of shops that invent problems with your vehicle or recommend repairs that aren't due for many miles yet to come, this is something you will never find at Victory. We believe that our customers deserve honesty and respect, and we treat them as we would want to be treated. In fact, when they are excited that a repair costs less than they originally thought it might, we're excited along with them! So we were glad that your repair was such a simple fix, Steve :) Making your day makes ours! It's a pleasure to serve you!

- Chanhassen
5

Honest and efficient. No extra costs. Price was about half the price of tires plus (tire swap, mount, and rotation). The store manager Eric was super friendly and the waiting area was very nice.

Thanks, Colby! We're glad we could help you save some money by servicing your tires rather than replacing them, making them last longer so you could get some more miles out of them. Our Chanhassen manager, Eric, specializes in tires, so he was the perfect person to ask. We enjoyed having you in and look forward to serving you again in the future!

- Chanhassen
5

Excellent. I've done business with Victory in the past and have found them to be both timely and honest.

Thank you, Scott and Patricia! We appreciate your kind comments about our efficiency and honesty. It's a pleasure to serve you both!

- Chanhassen
5

Very friendly. The staff is very friendly. I was going out of town and dropped off my vehicle before I left. They called me to let me know that the repairs were in line with the estimate. On my way back into to town they called again and let me know the vehicle was done and that they had fixed a few minor things as well- no charge. I would and have recommended them to friends.

Thank you! We're glad we could make your repair convenient for you and have it all ready for you when you got back in town. And we were happy to tweak up a few small things for you, on the house :) It's an honor to have earned your business!

- Chanhassen
5

Fair and quality work. I have a higher mileage car, and all of the problems that come along with it. The guys at Victory inspected my vehicle and told me everything that was wrong with it, and helped me decide which areas to focus on to stay within my budget. There was no pressure to fix what I couldn't afford. I got the repairs I wanted and estimates for the repairs I'll need in the future. They even provided me with a free loaner car since my car had to be kept overnight. Will definately do business with again, fair friendly service!

We're so glad we could help you prioritize your services, Kyle. We want to help you hang on to that car as long as you need to while still staying within your budget. We're here for you!

- Fridley
5

Exceptional service. you and your staff always make sure my vehicles are safe and road ready. I have great trust in you.

Thank you for trusting us, Shirlee! We pledge to always honor that trust by giving you excellent, honest service every time.

- Fridley
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