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5

Do good work. Awesome service as usual. I always can count on honest, dependable, and "above & beyond" service and feel confident in the quality and value of the work.

Jennifer and Paul, thanks so much for taking the time to share about your experiences with us! Your comments mean a lot to us - thank you! It's a joy to serve you both!

- Ham Lake
5

Quality work. Did a great job on our truck. Very freindly people.

Thank you so much!

- Ham Lake
5

Go there. The last time we had to go it was for a water pump and thermostat. It was fairly expensive, but because of the impact made on me by this shop, I knew that it was an honest and fair price.

We really value your trust, Jeff, and don't take it for granted. Like you mentioned, some repairs are really inexpensive and some are more so. We always make it our goal to save you as much money as possible through coupons, used parts and fair pricing, so when you do have those larger repairs that happen with older vehicles, you can know that we are giving you an accurate price. Unlike many other shops, we will never recommend services that you don't need. It means a LOT to us that you know you can trust us, and we honor that trust, Jeff. Thank you!

- Ham Lake
5

Great customer service. Always great! I like having the same person working on my car...impressed that he remembers the history!

Maureen, you said it perfectly. That is the value in coming consistently to the same auto repair facility - not only do the technicians and manager learn your name and get to know you, but they also get to know your vehicle and its history, helping us to give you the best service possible. We love having both you and your vehicle in the Victory customer family!

- Ham Lake
5

Honest. Always a good experience. Honest and caring.

You choose two words that sum up how we aim to treat all of our customers. We really do care, and we're glad it shows :) Thanks so much, Rose!

- Ham Lake
5

Honest. Again and again...You all do a fabulous job!!!!! Once again, you guys are phenomel!!! Always helpful, quick and fun to chat with. Unfortunately:) i see you a bit too much!! Hahaha But my lovely car is always running much, much better. Always honest, helpful and willing to let me know and see what the issue is. I am always going to be a returning customer...but hopefully not too much:) Also, the coupons are a real saver too!!! Thanks fellas!!!!

Jodi, you do a great job of keeping your car running well :) Older vehicles do require more maintenance, but by keeping it, you're saving yourself a ton of money in new car payments, so kudos to you! We just recently added a rewards program, so that, along with our coupons, should help you save even more! Thanks so much for the kind words :) It's truly our pleasure to serve you, Jodi!

- Brooklyn Park
5

Clean shop. Very helpful,does not charge as high labor costs as other car repair shops.

Thank you! We strive to keep our prices fair and reasonable and are happy to hear that the cost is less than what you've experienced at other shops.

- Brooklyn Park
5

Great communication. Great Car Repair! Price was less than expected. Service was good. Very nice people. Would highly recomed.

Robert, it's so wonderful to hear that your repair cost less than you were expecting and that you felt great about our service. Your recommendation means a lot to us, so thank you!

- Brooklyn Park
5

Quality Care. The workers at Victory Auto are always very polite & nice to talk to. My oil change was done right on time with no problems.

Thank you, Eileen! It's always a pleasure, both to talk to you and to be able to service your vehicle for you. We look forward to seeing you again next time you're in!

- Brooklyn Park
5

Excellent mechanics. The staff is very friendly. I was going out of town and dropped off my vehicle before I left. They called me to let me know that the repairs were in line with the estimate. On my way back into to town they called again and let me know the vehicle was done and that they had fixed a few minor things as well- no charge. I would and have recommended them to friends.

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