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5

A satisfied customer. Professional, knowledgeable and thorough. I'm highly satisfied.

Thank you! We are looking forward to your next visit!

- Maplewood
5

Very courteous, efficient, thorough. Stayed open late to service my car. Clearly explains what was done and what needs to serviced in the near futurre on my car. Everyone is so friendly! Love the popcorn too! :)

Thank you for sharing this with us, Laura! It is an honor to serve you!

- Ham Lake
5

Excellence!. Consistently excellent car care and customer service. I've been taking my vehicles there since the day they opened their doors in the Chanhassen location.

Thank you for sharing this with us, Maureen! We love having you as our customer!

- Chanhassen
5

Excellence!We recently moved to Ham Lake and have taken all three of our vehicles to Victory. We've sampled about all the possible services. They inspected/evaluated a vehicle we were interested in purchasing. They've inspected old vehicles and provided us with all the information needed to make a repair or sell decision. And they've performed some big repairs. Costs may be a bit higher, but the excellent customer service and competent mechanics make it worth it. We really appreciate the time they take to ensure you know your options. We've always been able to get in quickly and experienced fast turnaround. And we really love that someone always answers the phone!

Thank you so much for sharing this with us! It is an honor to serve your family!

- Ham Lake
5

I had an experience at Victory Auto that I have never had in my life--someone at an auto repair shop, looking out for me as much as I look out for myself. It would take way too long to tell the whole story, but let me tell you that I gave them the opportunity to charge me a lot of money for a repair and they made every attempt to save me as much money as they could. Being someone who does as much to fix my car as possible, I knew what the issues were, I just didn't want to do it and just wanted it fixed. They went out of their way to make sure the repair was done right and that it didn't cost me any more than it had to. I had installed a part that I got from a local auto parts store that didn't work quite right. They arranged with the auto parts store for an even exchange since it was defective, when they could have charged me the full price for the part and let me do the return. This saved me a bunch of hassles as well as a bunch of money as they could have charged me the retail price, rather than the sale price I got the part for. The also did a number of things that also save me a bunch of money. I can't say enough about how good these guys are.

Wow, thank you for taking the time to share this with us, Jim! It is an honor to have you as our customer and we look forward to serving you again!

- Chanhassen
5

If an auto shop called and told me that the gummy bears holding up my engine needed to be replaced and that the graham crackers supporting my brakes were crumbling, I'd say, "Oh, okay. Let's get those replaced pronto." That's how little I know about cars. Luckily, I can trust Victory Auto Services & Glass to be honest with me about what my car needs. Their prices are very reasonable and their staff is great (especially Justin). They are on point, convenient, and helpful. They're stuck with me and my Highlander. :)

Thank you for sharing this with us, Molly! It is an honor you have placed your trust in us. We appreciate you and are looking forward to your next visit!

- Chanhassen
5

Do good work.Service is awsome; timely, comfortable waiting room, great explanation of what was wrong. They also do a great job on letting you know what needs to be done before its broke. Jordan, mike and whole crew are great.

Thank you! It is an honor you have placed your trust in us and we look forward to serving you again soon!

- Ham Lake
5

Friendly, helpful and professional. Exceptional work, friendly and knowledgeable staff. I am always completely satisfied.

Thank you, Suzanne! We are honored to serve you!

- Fridley
5

Absolutely fabulous service. Helped me out big time. Will be recommending you to all my friends. Thanks again.

Thank you, Kathy! We appreciate you!

- Brooklyn Park
5

Absolutely fabulous service. Helped me out big time. Will be recommending you to all my friends. Thanks again.

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