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Reviews

4.7
Based on 3644 reviews
Shufen V.
Shufen V.
Herb has service my tires. He was fast. Did an excellent job. Keep it up!!
nshimyumuremyi Z.
nshimyumuremyi Z.
Aut Victoriy are amezing for doing car inspections, what I like most is who there service are so quick
Izabella W.
Izabella W.
Yan V
Yan V
Great service very nice and helpful employees
Crystal R.
Crystal R.
1st time here & wow! An honest auto repair! Would definitely recommend!
Jeka D.
Jeka D.
Expensive but they do good work.
Dexter L.
Dexter L.
Great work is done here
Amber D
Amber D
We came to the Fridley Victory after our old shop let us down a few times in a row and I’ve been so impressed. It seems like the 2 options you have with shops are the shops that just want you in and out as fast as possible or the shops that try to take advantage. This shop is efficient but not in a hurry and have yet to recommend something to me that didn’t actually need to be taken care of. The guys in the office are knowledgeable and friendly and the service techs do a thorough yet efficient job. So glad to have found a local shop that we can use.
Katie S.
Katie S.
They are amazing! A few months ago my car breaks went out and they were able to squeeze me in same day and got me back on the road that day!! I brought it in again for some more work and they took care of me right away. We had a small miscommunication more on my end and I brought it up. They took care of me right away! Today I brought it in with no appointment and they still took care of me and helped me out! I highly recommend them and they are amazing!!! I will no longer bring my car anywhere else!
Erika W.
Erika W.
Absolutely love the customer service at this shop! The guys at the front desks are a blast and the work performed is exceptional!A few times I’ve stopped in for a quick computer scan or a small fix of something and they haven’t charged me! I truly feel taken care of, heard and never pressured to get more work done than what’s necessary.They are great at explaining and educating!The waiting area has drinks, snacks and many options for charging devices.The public bathroom is very clean, which is not something that can be said of most auto shops!Highly recommend this spot for all your car needs. 😊
Cindy B.
Cindy B.
Went for an oil change and tire rotation. Stopped in yesterday and had tire pressure checked since my low pressure light came on. Checked all 4 tires, very nice.
blake F.
blake F.
Worked with these guys multiple times in many different problems of my car, they get it done perfectly every time, their very efficient, practical, and thorough in all they do, i love to see it and am grateful for their good work continuously! Josiah and mike are a great team as well, i can tell they care to truly serve the customer.
Paul C.
Paul C.
Great detail on all the things they check when they do an oil change. Clean lobby, polite staff, and quick work
Christopher W.
Christopher W.
They did an oil change on my GMC Sierra, looked the whole car over and let me know it was good to go which is really nice to know and makes you feel good when you leave, it's a great shop with great people 👍
Heath B.
Heath B.
David C
David C
Savannah N.
Savannah N.
AWESOME place! I went here to get my muffler fixed after running over an already dead deer. I talked with Herb and he was very nice. Great place for the price. In and out within 3 hours. My car is now quieter than ever.
Raymond M.
Raymond M.
Fast precise and efficient service at reasonable price.
Blake G.
Blake G.
I brought in my GMC Terrain after it wouldn’t start even after jumping it. Josiah was excellent in addressing all of my concerns and kept me up to date on the process of the fix. He was extremely professional and one of the most friendly guys I have ever met! The staff at victory in Chanhassen are very honest and good people. Highly recommend!
Ryan M.
Ryan M.
Victory was great. Got my tires balanced quick and the service was great Make sure you ask for the good lookin guy Herb he will help you far beyond what's required
Mark E.
Mark E.
Had my truck aligned at a different shop that didn't tighten everything up completely. Drove it about 7 miles home & could hear something making noise by the time I got home. Did some investigating on my own & found things not tightened up. So called I called Victory auto they got me in the next day & driving straight as a arrow down the road again. They have a great team at the front & in the back. Will definitely recommend Victory to others.Thanks again
Rebecca P.
Rebecca P.
Chris was amazing the first time we came in that’s why we came back the second time and yet again he was Amazing-er🤓 we plan on coming back again next week to spend more money with them and have our van looked at! If anyone in the Wyoming area and surrounding need their car fixed please come to these guys they are honest, kind and nice to talk to, and have done a very nice job with our vehicles. Much love Rebecca.
Sam D.
Sam D.
Always honest and up front with my vehicles. They even tell me when there's nothing wrong with the car! Always will bring my Mazdas to Victory.
Mathew L.
Mathew L.
Brought my car in for an alignment but found a part that needed to be replaced. Herb left the order open for me while I made the repairs and so I only paid once, even though they looked at it multiple times. Car is aligned, and Herb had great customer service.
Russel S.
Russel S.
This is the best auto service place that I’ve ever experienced! Super friendly and honest… I was in a bit unfortunate situation with my car during a road trip, and Eric and staff were super helpful in assisting me… I would highly recommend this shop, and is definitely worth traveling to!!!
Zachary M.
Zachary M.
Victory automotive has been so far one of the better auto shops I’ve been to the staff was very welcoming and helpful also is pretty affordable compared to other auto shops I’ve been to I’d definitely would go there again
Doug C.
Doug C.
Quality work and friendly staff. Great waiting room, too. Customer service is top-notch!
Kathy D.
Kathy D.
Chris at the front desk is very knowledgeable! They do great work! They have great communication so you know what's going on.
Andrew H.
Andrew H.
Gracie R.
Gracie R.
The folks at Victory were very courteous and kind. They went out of their way to inform me of the common maintenance expenses related with the car I was looking to buy. They explained everything in an easy to understand way. And they even sent me a handwritten note in the mail thanking me for using them for my mechanic needs. Highly recommend them and their services.
Ms. CC E.
Ms. CC E.
My vehicle needed an alternator, Y pipe on the exhaust and gaskets. Matthew is very friendly and showed Phenomenal Professionalism. I highly recommend this shop if you want honesty and not feeling ripped off. Unlike CarHop in Crystal, Minnesota do not go there unless you want to be swindled by the manager and female employees WARNING THEY SELL LEMONS
Vickie C.
Vickie C.
Harley E.
Harley E.
cynthia N.
cynthia N.
Stopped in on 1/25/24 and needed immediate service on my front brakes. I received same day service. The staff was very accommodating and gave excellent costumer service. They also provided for me a description of some work I will need done in the near future. I will definitely trust them with future repairs. Thanks guys
Daye S.
Daye S.
Came here for a used car pre-purchase inspection. Went with the more in-depth bumper to bumper inspection and it was very helpful. Got some great insight and expertise from Herb, whose sharp eye caught some details about the car that might have gone completely unnoticed otherwise! I definitely appreciate Herb’s expertise and honesty, makes me a lot more comfortable knowing exactly what I could be getting into. Great experience overall, and I would recommend taking any used car there before purchasing it for some peace of mind.
Ric L.
Ric L.
Chris and Devon in Wyoming are awesome. Honest folks to deal with and they LISTEN to the customer which is really rafe these days. I will use Victory whenever i need auto help.
Nova A.
Nova A.
Karyn E.
Karyn E.
Emilio A.
Emilio A.
these guys got me in last minute two days in a row to help work on my gf’s dads car. they were super helpful and i wouldn’t hesitate to come back for any work
Jon F.
Jon F.
Awesome service, awesome staff. Best place in town to get your car repaired.
Daniela O.
Daniela O.
Great service and contact with insurance to take care of my Kia SORENTO which hit the curb. I always bring my car here because I trust those guys. I asked for a last time “favor” and they fixed my plates. Jorge and Daniela.
Axxro -
Axxro -
Honest work, a tad spendy but good work.
Meg G.
Meg G.
I'm once again so thankful for Victory Auto Service! I needed to schedule my Beetle for service after the battery died and I had asked Josiah to let me know when there was a loaner available. He called today to let me know he had a loaner car. I was able to jump start my car and drove to Victory. I was so worried I would have to purchase a new battery and have major work done on it. Josiah assured me that they would take a look - and after assessing it, the battery just needed to be recharged. While it was charging, I had the oil changed! Victory could have easily talked me into purchasing a new battery as well as other services that I didn't need. I've had several similar positive experiences at Victory where they could have easily talked me into having unnecessary work done on one of my cars -- but didn't. Thank you, Josiah, and the techs for honest, and thorough work.The tire light came on and Victory Auto got me in the same day and discovered a screw in the tire. It was quickly repaired and I'm on my way. This auto Service is by far one of the best I've experienced. Both my Beetle and Mazda have been in for regular service as well as a variety of issues. I always receive prompt and courteous service. I also appreciate that they follow COVID CDC recommendations. I highly recommend Victory Auto.
Matt
Matt
Very nice staff… helped me with my Uber inspection … got me in the same day … nice sitting area with large tv to watch while waiting for my car 🚗
Dj R.
Dj R.
Always a superb job!
Steve T
Steve T
I had a great experience. Herb is very knowledgeable and new exactly what my vehicle needed. Great staff and great service
cristy C.
cristy C.
They do great work. My whole family takes their cars here. Very trustworthy.
Judith F.
Judith F.
I am so glad I have found Victory as my auto service center. I wanted to find other service than at the dealership but was nervous about finding a quality shop. Well -- Victory and their staff (especially manager James) have made the transition seamless and worry free. They have assured me that they work on all models of cars -- and have made sure I am satisfied with the parts they use and have answered all my questions. In addition they have kept their staff, which I view as another mark of the quality of the shop. It feels good to go in and see the same faces -- knowing they enjoy their work and want to do an excellent job. In addition to their quality work, friendliness (thanks!), I also enjoy the coupons that come in the mail :) Thanks to James and your crew!
Lee G.
Lee G.
I was stopped by a police officer who informed me I had a tail light out. The officer handed me a free repair voucher. This is where Victory Auto Service and Law Enforcement partnered in the Lights On! program. Not only was I in need of a new tail light, our mechanic of 30 plus years was retiring. Victory had me at Free Repair. The timing was Perfect. I needed new tires for my 2007 mustang. I spoke with service advisor Alex who was very knowledgeable and attentive to my questions and concerns with a good sense of humor he put me at ease. He suggested the right tires for my car. I was offered the use of a loaner vehicle for the day. Alex used text messages to notify me on the status of my vehicle. All around they have a Great team at Victory!! Reasonable prices, experienced, friendly, prompt and efficient. Happy to have found the best automotive service for the next 30 plus years.
Kyle S.
Kyle S.
Jan B.
Jan B.
They were really great and didn't pressure me into anything that wasn't necessarily
Levi K.
Levi K.
These guys are awesome! I had a flat tire near by and needed a car jack and they let me use one they had free of charge. Very kind and helpful people!
Eric
Eric
Indie George F.
Indie George F.
These guys saved me! When my car broke down nearby I was able to get it towed to them and they were able to do a diagnostic check, and quickly figured out the problem. I ended up purchasing a new car instead of repairing and they were kind enough to let me leave it there until I could get it towed away. Chris and Devon were professional and wonderful to work with and I would highly recommend Victory Auto!
Joe H.
Joe H.
Mike, the Manager, diagnosed the issue with my car. He informed me that the issue should be covered under warranty by the dealer, in his opinion. It was!! Saved me a good chunk of $. Courteous, professional and honest! Thank you Mike!
Andrew B.
Andrew B.
In and out quickly with a Lyft rideshare inspection.
Chad A.
Chad A.
Customer service was great, thanks Herb.
Harry J.
Harry J.
Friendly service and quality work
Nicole Naumann (.
Nicole Naumann (.
I had a headlight go out while in the process of moving and having my finance working out of town until spring-could not figure out how to change it myself I called up victory and they told me to swing over and had two new headlights installed in the matter of 30 minutes! Not to mention the hospitality there is above and beyond! If you want quality - this is where you go! We will be back in the future!
MD H.
MD H.
Very good service
Brenda K.
Brenda K.
Jake was so kind and helpful when we were driving through, still 3 hours from home and had a warning light come on. He worked our car in the next day and made recommendations with fair pricing. Too bad we live so far away!
rekeisha C.
rekeisha C.
Everyone here is so friendly. The customer service here has definitely exceeded my expectations. Thank you victory auto !
Alejandro R.
Alejandro R.
Awesome guys to work with easy going, efficient and nice.Absolutely recommend them.
Bilal J.
Bilal J.
Service was amazing. Nate was very helpful and explained everything very thoroughly. Highly recommended.
Aaron C.
Aaron C.
Victory Auto has provided me amazing service multiple times now. From squeezing me in without an appointment to make sure I could get up and running with a new battery, to doing an incredible service on routine maintenance. Would thoroughly recommend.
Jeff E.
Jeff E.
Nicole D.
Nicole D.
Mercedez Benz- 4 wheel replacement, thanks Herb!
ckx_SLABZNCASH
ckx_SLABZNCASH
Jeannine C.
Jeannine C.
LuAnne E.
LuAnne E.
Friendly people and very nice waiting room.
C D
C D
Called them on a Monday morning to get a quote. Someone got back to me within minutes and was able to get my window replaced same day. No hassle and I was in and out! Great staff.
Neocrisis87
Neocrisis87
Excellent fast service. Definitely coming back again
Jonathan R.
Jonathan R.
Excellent service. Knowledge is top notch when it comes to vehicles.
Sher X.
Sher X.
I would really recommend this place if you’re looking to get your car fix, calibrating or installing your Intoxalock device! The crew there were very friendly and very nice people who works there. Very fast service all around ! Won’t have to wait long for service lastly they will work with you on any occasion and give you sweet discounts on car services.
Rex K.
Rex K.
These guys are straight shooters with integrity. I've never had better service from any auto shop. Everything they do is above and beyond and I greatly appreciate it!
Lola F J.
Lola F J.
They always do a great job installing your intoxication system and updating your calibration I wonder if they're honest mechanics aswell.
Desiree S.
Desiree S.
Always great customer service at Victory Auto and the Brooklyn Park location was no exception. Absolutely amazing to work with Matthew, Jordan and Tony. They took great care of my car and me for that matter. From getting tow service set up quickly, a loaner, super fast repair. Service and Value can’t be beat by anyone else. Highly Recommend Victory Auto - Brooklyn Park!
Dante R.
Dante R.
Have had a few jobs done here. They can be slightly pricey, but they always do great work and warranty what they do.
Boureima S.
Boureima S.
Great and friendly staff 👍 I love this place
Jocelyn W.
Jocelyn W.
Super happy with our visit, we got all new tires on our infinity! Had some amazing help from Chris, we will definitely be back! Super happy with our experience!
Beth W.
Beth W.
Chris was so polite and professional! He did a great job solving my issue and recommending solutions without any pressure. I would absolutely recommend these guys!
Faye P.
Faye P.
These guys have always been good to us. Parts and service guaranteed, with a quick turn around. Went in this time to get my heat repaired, got it back to me by Noon, same day!Folks up front are great, Herb was nice and was able to answer all of my questions. I go here for all my service needs!
James F.
James F.
Had some much needed work on my girlfriend car and they did a very good job of taking care of the issues now the car is running smoothly
Bryn R.
Bryn R.
Shataka K.
Shataka K.
Angela S.
Angela S.
Victory Auto Service and Glass is an awesome place to take your vehicle for service. They are honest and straightforward with quick and reliable service. Thank you for your service.
Oluwaseyi B.
Oluwaseyi B.
joe B.
joe B.
Erica H.
Erica H.
Professional and courteous so far😌👍🏿
Jacob K.
Jacob K.
Amazing customer service great knowledge and service 10/10 would recommend to any friend
Victor K
Victor K
Could NOT be more thrilled with the timely, professional job and consistent updates the team at Victory has provided for me, throughout all of my visits. I was in contact with Brian, Alex, Chad and Scott mostly; I was also very pleased not only with the work they completed but the professionalism of the entire process.
Leah S.
Leah S.
Victory Auto is very honest and reliable! Multiple times they have repaired my Toyota Highlander. Recently the oxygen sensor needed replacing and they were so efficient and helped to resolve the problem. The service is always friendly, efficient and HONEST!
Tessa B.
Tessa B.
The staff at Victory was exceptional; knowledgeable, great commuting and kind! They replaced the throttle body, and completed additional work, on my 2010 Ford Fusion. They answered all my questions and explained everything to me. I will be a returning customer!
Maxwell G.
Maxwell G.
Very affordable, with friendly people
Stephanie S.
Stephanie S.
The service here is wonderful, the employees are really nice, they made me feel comfortable during a stressful time with my car. Nathaniel was such a sweetheart. They got my car out in less time .
Dena
Dena
Jeep TiresAMAZING service! I usually go to my dealership. I tried a local business once that has been in St. Petersburg forever and had the worst experience. I was hesitant to try a new place. I’m so glad I gave it another chance. Eric helped me with an AC issue. I had such a great experience that I went back to replace my four tires on my Jeep Sahara. Kelly helped me with my tires. I loved the way they explained everything and gave me options. I would 100% recommend Victory to my friends and family.
Alicia M.
Alicia M.
I had to have some major work done on my car and on my brothers recommendation took it to Victory. And while there were a couple hiccups on the way, they took the time to make it right. Shout out to Jake, great customer service! 10/10!
Lynda H.
Lynda H.
Victory Auto came through again for me!Cooler weather caused my ‘low tire pressure’ light to turn on.Their Fridley location was closest to me so I pulled in unannounced; they efficiently checked my tires, explained two of my air pressure sensors batteries are at end of life; confirmed tires are good and just replace the parts when I get new tires. No pressure from them to buy new tires now.Victory is such a pleasant experience. The respect between employees and customer is top notch! Thank you!
Alex S.
Alex S.
Great service with a clear explanation, detailed pricing, and second to none warranty on repairs. Nice to have a shop in the area I can trust to send anyone to.
Trevor J.
Trevor J.
Great service and excellent staff!
Alexandra W.
Alexandra W.
Cody C.
Cody C.
Herb was very helpful! They got me scheduled quickly and had my car ready to go.
Isaac Q.
Isaac Q.
Herb provided me with excellent customer service from the initial phone call until the final payment and release of my vehicle to me. I called around to a bunch of different shops and the cheapest quote I received was around $130 but no appointment times were immediately available and I would have had to wait a week or two at least. I called Victory and Herb assured that if I can bring my vehicle by 2:30pm today that I could get my tires serviced. I decided to go ahead and drop my vehicle off early and went to work around 1:45pm. My vehicle was ready for pickup at 3:30pm not even an hour later. I would definitely recommend Victory Auto Service for any of your automotive needs. They’ve serviced my wife’s car and a friend of mines’s truck as well! They’re fast, but very reliable and their work is guaranteed!
Patricia L.
Patricia L.
Rose N.
Rose N.
Victory has great people.They are honest and knowledgeable.
Blake F.
Blake F.
Staff Matt was amazing fixing my Hyundai Elantra SE 2018 car after it was broken into and parts ripped out. Matt worked great with my insurance company, and got me back on the road fast, thank you very much.
Joe P.
Joe P.
I worked with Herb at Victory Automotive. He was knowledgeable, efficient, and a pleasure to interact with. They squeezed me in when I was in a hurry and were very nice about it. This was my first visit to Victory, but it won't be my last. GREAT customer service!
Jon A.
Jon A.
Very fast and friendly service. Herb was very helpful and made the process easy!
Jennifer Collum (.
Jennifer Collum (.
Did a great job and the staff was so friendly and helpful! To really put on a finishing touch, I received a personally written Thank You card in the mail from the owner, Jeff. Maybe I'm old, but to me, that brings a whole new level of customer service that you don't see much anymore! Also, Devon was sure I was comfortable with the outcome and even showed me how to use a new device on my vehicle! Thanks team! It felt like "hometown business" again!
Amber N.
Amber N.
I had a great experience with Victory Auto Service and Glass! They got me in for a same day appointment for an oil change. Josiah was very accommodating and Mike went above and beyond to e side l of my concerns were addressed. Thank you so much for the great service!
Lane A.
Lane A.
Incredible efficient service from Victory is recently what I experienced. Thank you so much again to Mitch, Renee and Brian for excellent work. Was so impressed how fast their team worked together. ⭐⭐⭐⭐⭐
Jessica L.
Jessica L.
My favorite place to take my car! They talk to you with respect and make sure your car is safe for you to drive!
Cathie B.
Cathie B.
I wanted a second opinion after the dealership was quoting me thousands of dollars to replace a timing chain, and most likely the engine of my 2017 VW Tiguan with 122,000 miles. I went on Nextdoor for recommended auto service, and called my top two choices, going with Victory because they could get me in the next day.Justin was very pleasant, over the phone and in person. He wrote all my concerns down, including my brakes, and explained costs and time needed to do a thorough inspection. After 1 1/2 - 2 hours, Dustin found no problem with the timing chain and engine, but addressed the low oil level and the brakes that were need of replacement. I totally agreed with the recommendations and went ahead with the work.I am so pleased with the outcome, and the level of professionalism of the staff. I will recommend them on NextDoor and to my friends and family.Thank you! Cathie Bergstrand
Kim M.
Kim M.
I’ve taken my vehicle to Victory many times. My low tire pressure light just came on and Matthew fit me in. They found a nail in my tire. Fixed it super fast. I also scheduled my windshield replacement and said I’d come in. Matthew suggested they come to my house so I wouldn’t have to wait around. I’m so glad they did! It takes a while and I was able to do other things. I definitely recommend Victory.
M. S.
M. S.
It was my first time at Victory Auto and they did not disappoint. From the receptionist to the mechanics, the customer service was great. Nate worked on my car and he was the best.He figured out exactly what was wrong and took the time to explain everything to me before getting the work done.Because of Nate's professionalism I did not have to worry about anything.
Yaboimelly !.
Yaboimelly !.
I went to victory auto parts the other day and Nathaniel had one of the best customer services ever, my oil had to be change and when I got there Nate was the first one I seen, he took down my information, we had a good conversation, he’s a great guy honestly, his customer service is top of the line. He ended up changing my car oil and my car is now in great condition, all thanks to Nate.
Ralphina S.
Ralphina S.
My car was making a loud noise recently and I brought it in to get it check out. Nate was super friendly and helped me get back on the road by the end of the day.
Blessing H.
Blessing H.
I went in a couple of weeks ago with car issues and got help from Nate amazing service and my car was fixed at a reasonable price
Denise F.
Denise F.
It’s been about a year now since I interested my car with Victory Auto Service & Glass staff. And I have yet to regret that decision. The customers service is amazing. The staffs are friendly, welcoming, and understanding especially Nate. I’m at ease whenever I take my car there. I know it’s in good hands.
Korto R.
Korto R.
Customer service was good. Nate helped me get my car in and out in a timely manner. It was really fast. I went there to get an oil change and a car service. He also told me what I needed in the months to come to get my car ready and fixed up. Thank you Nate.
Alexna J.
Alexna J.
I had a great conversation with Nate he was so energetic and full of life. He was also very helpful when day one and the process was quick easy and affordable I love that.
Kennie G.
Kennie G.
I came to victory auto do an inspection on my car, and Nate had great customer service! He was very nice and made sure I was able to figure out what was going on with my vehicle, and got the job done in a timely manner. I will highly recommend victory auto!
Mike F.
Mike F.
Victory Auto Chanhassen . My guy Dan came to work specifically to do some scheduled work on my truck. On a Friday! - when he clearly should have called in sick . I was the sole reason he was there that day because he knew it was important to me. He completed what I needed , then punched out and went back home to bed . That was so over and above ! I stopped by a few weeks later to properly thank him , and tell him how much that meant to me . He has a sincere appreciation for "his customers" and it shows ! Thank you so much Dan. You didn't have to do that.
Pordea C.
Pordea C.
Nate Quaye customer service was great and he was able to help me figure out what was wrong with my car and get it fixed in a timely matter.
KeGG M.
KeGG M.
I had an incredible experience with Nathaniel Quaye who assisted me throughout my oil change process. Nathaniel went above and beyond to ensure that not only was my oil changed but a proper diagnosis was made and in the process of that, he figured that something else was wrong and needed immediate attention which he assisted. I would highly recommend this shop, they are professional, and well organized with their clients, let me also add friendly, my waiting time was more of my resting and laughing time. Thank you for such an incredible service!
Amos M.
Amos M.
Amazing customer service. The person Natetold exactly. What’s wrong with my car and was able to fix it immediately.
Gabrielle S.
Gabrielle S.
Nate was very helpful in giving me a diagnostic as well aligning and fixing my breaks
Margaret H.
Margaret H.
The guys here are very helpful. And they do great work
Michelle B.
Michelle B.
Victory was amazing! We were on a road trip and our vehicle started acting up. They got us right in and fixed what needed to be fixed so we could get on our way. Highly recommend them! Great service! Very personable!
Leonard W.
Leonard W.
Friendly service
Kelsey S.
Kelsey S.
Michael J.
Michael J.
Had some all around issues with my lights. Started off with a phone call just to kind of see what kind of business they got going on. They got me in quick, fixed My issue and all in all pretty good experience. 10/10 would recommend
Brandon H.
Brandon H.
Fast and friendly service. Called and they were able to service my vehicle in less than 24 hours. Will absolutely be back.
Christian P.
Christian P.
Came in off the street with my car making an aweful, aweful racket of a noise. They got it back and fixed in under 30 minutes and didn't break the bank! ⭐️⭐️⭐️⭐️⭐️
Brooklyn P.
Brooklyn P.
amazing and quick service! very nice people and great customer service as well!
Ben S
Ben S
I’ve brought a couple vehicles here a few times now, and been pleased with the experience at Victory. Herb and Jake have been very accommodating to my needs. Being that I live and work 30 miles apart from each other, trying to find a place that will work with my logistical challenges can be interesting. Here they have a clean and comfortable lobby, have given me rides to work a short distance away, and helped me out in a pinch with other items. They’re not the cheapest shop around, but you’re paying for convenience, good service, and a quick turnaround here. I’ve always been able to get a next day appointment (good luck with that anywhere else), and Herb has always been helpful, down to earth, and is a true car guy, which I appreciate.
Isaidys D.
Isaidys D.
The entire staff and team were friendly and the process was straightforward. They communicated the entire time, and even recommended we check if the repair could be covered under warranty. It ended up being covered, and we saved over $2k thanks to Victory. 10/10
Lindsay A.
Lindsay A.
Dealership gave me wild diagnosis and a even wilder price with lack of looking. Devin and his guys got me in asap got it fixed for less then HE quoted me, even went the extra mile when I gave my wrong number and hunted me at work.Best place aroundComing from a single mom of three
Antiacov M
Antiacov M
Excellent customer service on a short notice when most needed: a Friday late afternoon, with ignition coils issues.Prompt and courteous service, many thanks to Jake for taking us in!Plus squeaky clean waiting area and bathroom, wide variety of complimentary drinks and nice atmosphere.Overall, one of the best mechanic shops ever encountered.
James T.
James T.
Herb took care of my truck that I'm getting ready for the upcoming snow fall. The customer service and true care and concern for my vehicle is far beyond a 5 starreview . I will be a loyal customer to Victory and Herb going forward, I strongly recommend the same.. Thanks again Herb for keeping me and my family safe.
Lee S.
Lee S.
Wonderful fast service. They were able to do a repair on a beloved vehicle for under half what I was quoted at another dealership. Would highly recommend for their curteous and honest behavior.
Jamie A.
Jamie A.
Herb had great customer service, and got me on the road fast.
Denay F.
Denay F.
Victory Auto got my 2018 Ford Escape fixed power steering gear with warranty co. Excellent service! Consistent and professional!! Thanks Mike!!! Best Service Ever!!
Ryan C.
Ryan C.
I recently had an extremely smooth experience at Victory Auto Service in St Pete that I wanted to share. My Ford Explorer is getting older (2003) and needed a bit of work done in different areas. I was easily able to set up an appointment, drop my car off, and got a phone call later that very day with clear detail on what needed repair and a quote for the work. After approving the quote, I received my vehicle back in 3 days (as projected) and now it runs like a dream. Thanks to Kelly, Eric, Joe and the rest of the Victory Auto team for the smooth transaction, diligent repairs, and well-managed expectations. If I need future work done, I will be returning to this business. A+
justin D.
justin D.
called in for an alignment on my car after breaking a control arm and Herb got me in right away, got my Lexus back up and going in less then 2 days!
David S.
David S.
mark Y.
mark Y.
Herb gave us excellent service will recommend to others.
Kathy M.
Kathy M.
Very happy with the service we received! We had transmission flush, tires on our Nissan Rouge and timing belt replaced with water pump and brakes done for our Honda Accord. Chris was very helpful and we have found our new go-to place for any service we may need for our vehicles. We definitely appreciate their expertise and communication. Highly recommend Victory Auto!
meah L.
meah L.
I just went to victory auto in Brooklyn park because I had a flat tire and the advisor there name Nate was really amazing and helped me get my tire fixed and on time for me to go to work. I’ll definitely be bringing my car there again for any repairs that I have. I’ve been coming here for sometime now and the experience I have is amazing thsnk you guys so much
Erin K.
Erin K.
Victory in Ham Lake fixed the brakes and oil pressure valve on my Honda. They completed the work in less than a day. They also lent me a replacement car free of charge so I didn’t have to miss work. The front desk is professional, communicative, and friendly. They always go above and beyond to make sure I am taken care of. A different Victory Auto location replaced my oil pressure valve in the past, and it broke a few months later. Chris at Ham Lake let me know they would like to replace it again for free, “to make it right”. Thanks to these guys!
Samantha W.
Samantha W.
Evan D
Evan D
Herb gives great thorough service thank you victory auto!!
Dor A.
Dor A.
Great quality and service!
David X.
David X.
Edie D.
Edie D.
Love Victory Auto!! Josiah was extremely helpful and thoroughly explains things. Makes recommendations that benefit me!Been bringing my vehicles to Victory for years and will continue to do so because of their work ethics and work performed. Thank you Victory!!
Paige L.
Paige L.
SAVED ME!!! THANK YOU SO MUCH. These guys are great! I would’ve been in a lot of trouble if it weren’t for them!
Mark S.
Mark S.
Great service. Josiah was very helpful in the tire brand and model selection process. They are very honest and I trust that they won’t recommend or do service or repairs that aren’t totally necessary. I don’t go anywhere else for my auto service.
Danny W.
Danny W.
Excellent work.
Shawn H.
Shawn H.
Herb was absolutely fantastic!
Old Way A.
Old Way A.
Herb was so helpful with our van. I still plan on having my vehicle serviced here even after I move away.
johannah B.
johannah B.
I ended up getting a flat tire while in Eau Claire. I was referred by Markquart to go see Herb at Victory Auto Service. Customer service was above and beyond my expectations. I have recommended Victory to many people since my experience. I would highly recommend this auto place if you are in the Eau Claire area.
Joseph C.
Joseph C.
This is the best auto-shop in town, I promise these guys will give the best service at an affordable cost. Herb has gone above and beyond in helping me, time and time again. Thank you.
Erin B.
Erin B.
Great service and staff! Herb helped us out immensely with our engine repair and walked us through every step of the way!
MAGNETIC M.
MAGNETIC M.
Herb was great!! Very friendly!!! Much quicker than I was expecting.
Justin J.
Justin J.
Great Local place to get your windshield replaced
ethan H.
ethan H.
liz R.
liz R.
Victory auto and Glass has been maintaining my 2015 Toyota Rav 4.It is so easy to call and make an appointment.Mike is great to work with when scheduling. He takes the time to make sure enough time allotted for the repairs.Thanks Liz
Hunter F.
Hunter F.
We’d read some reviews beforehand and had high hopes coming in. Other reviews couldn’t have been more accurate. Mike welcomed us in a travel time crunch when others couldn’t accommodate and got us in and out within a day’s time. He also negotiated with the car parts dealer to get us $300 off our total. Mike is the best and we definitely will recommend him to our friends and family! Thank you Mike!
Amanda H
Amanda H
I always come to Victory to get my car serviced. I was having an issue with my BMW battery and they fixed the problem promptly! They communicated all the details to me. I got my car back quickly. They are extremely helpful. Definitely recommend!
Carly K.
Carly K.
They were extremely helpful and went above and beyond to get us all set. Friendly, patient, and overall good service! Definitely recommend<3
Ian S.
Ian S.
Great spot for auto repairs and maintenance. Took my Subaru Legacy in for timing belt/valve cover/brake pad replacement. Josiah was very helpful and communicative. I was given a free loaner while my car was in the shop.
Joyce H.
Joyce H.
Victory Auto really came through for us during a time of need! Both of our vehicles were disabled at the same time. Victory took them in and had them available by the next day. They provided a loaner car so we could get home and back. What a relief to know that people really do care and try to help! We will definitely use their services again if needed. Mike and Josiah were great!
Carol J.
Carol J.
We were having car trouble with a bad oil leak on Labor Day. We called Victory Auto Service the next day. They said they would send a tow truck and give us a loaner car, no charge. They were there when we needed them and did major work that day. They called the next day and said our car is ready. We were more than happy with all they did for us.
Dylan B.
Dylan B.
Herb and Stephen did excellent work and excelled at customer service. They both made sure to provide the service I needed and did a great job. The price was reasonable and the explanation of what was wrong was understandable! (Gear shift cable)
Jared S.
Jared S.
Duane M.
Duane M.
Jessica K.
Jessica K.
I've been going there for many of years and Dan has been there the whole time. If he wasn't there I wouldn't go. He definitely deserves a raise!
Jamie M.
Jamie M.
Super friendly guy extremely helpful!!!!!
Daniel T.
Daniel T.
Patrick L.
Patrick L.
Always friendly and professional service here. Fair prices as well. Wouldnt go anywhere else.
suzanne W.
suzanne W.
Always a great experience!!
Colleen S.
Colleen S.
Victory Auto was wonderful to work with! They found a tire for my Nissan Rogue and fixed it quickly for me!
Vanessa G.
Vanessa G.
I have been coming to Victory for years. They have helped me maintain and fix my vehicles over the years. They always keep me informed on repairs. Quality work and great service. Thanks!
Alex H.
Alex H.
Really nice guys. Brought my car in for a Lyft inspection and they showed me everything that needed to be fixed on my car and did a great job of explaining why. Front desk staff is also very helpful and kind. Thank you!
Tal G.
Tal G.
I was looking for a repair shop I could trust, and Victory Auto has exceeded my expectations the last two years. They are honest and professional.
Kim S
Kim S
James did a great job in taking care of my car's needs!
Dennis C.
Dennis C.
What a blessing that Victory Auto is! They did a fantastic job doing the breaks on our Honda CRV! Great team here! Highly recommend!
James M.
James M.
I have been taking 2 of my 3 vehicles to Victory Automotive at the 9th St (MLK) location for more than a couple of years…I’m editing my previous less than favorable review. My reason, I appreciate a local business that does reach out to try and find resolution to what should have been a satisfactory experience. Sometimes for various reasons…results and service can fall short. I like supporting local businesses who go beyond to try and satisfy their customers. I received a message from Brian (District Mgr for Victory), he was concerned about my review, it happened I needed to replace 2 front tires on my Mercedes SL, I appreciated Brian’s followup and gave them another chance…The task of just changing a couple tires turned out to be more work than originally expected. Kelly, Joe and tech Jake were most helpful, I like giving good “updated” Reviews when deserved, Victory Automotive gets that for this last visit and my experiebce👍👍Thank You!!
Jonnie W.
Jonnie W.
Whenever our Subaru needs service or repair work done, minor or major, we will make the hour+ long drive from our home in Lakeland to Victory Auto Service in St. Pete. And it is SO worth it! Kelly, Joe, and Eric are incredibly dedicated to building trust through exceptional service AND they are just the nicest people! Victory Auto Service is the only shop we will use, wherever we live in Florida.
Lisa A.
Lisa A.
Very professional and had my car fixed in less than an hour! Great customer service
Michael S.
Michael S.
Update as of 8/17/23I continue to receive great service from Victory. Over the last two years they've kept both my vehicles running. In the current car market this has saved me a lot of heartache and stress.Mike is the gentleman who normally works with me directly and he's always very accommodating of my schedule and helpful explaining any issues that need to be addressed. He also always seems to be looking out for my wallet, by giving me some sort of discount.I can't say I know any of the technicians by name, but I'm extremely confident in their work. They're always friendly and have always done an excellent job making sure I can count on both my Civic and Tribute - vehicles that are 15+ years old.Victory continues to treat me fairly and I am confident that I'm getting great service at an affordable price.________________________________I've been using Victory in Chan for a few years now. I always get good service from folks who know what they're doing, and who I can trust. That goes a long way for me, when it comes mechanical work. I don't know a lot about cars and I certainly don't have all the tools I'd need to work on it anyway. Every time they're able to narrow down the problem and handle it. I also feel that I'm being treated fairly. They have definitely earned my trust and my business and I hope they can keep my 03 and 09 running until they get rid of touch screen controls in cars.
Garrett R.
Garrett R.
These guys are awesome. Always helpful and don't jerk you around.
Richard S.
Richard S.
Courtney N.
Courtney N.
Alice L.
Alice L.
Josiah and the team are just SO personable and SO SO professional and knowledgeable. AND I completely trust them... which is really important to me, a single woman who doesn't know much about cars! Trust like this is priceless!!
Amanda D.
Amanda D.
Received great service, everyone at the counter was super nice and answered all of my questions. I ask a lot of questions and they were very patient with me and making sure I understood everything that was being communicated. Their shop seemed very clean and orderly. I also received a thank you card from them which was a lovely and unexpected gesture. I would recommend this location.
Aubrey W.
Aubrey W.
I brought my 2006 Saturn in for an oil change, they were very helpful and told me everything that is unsafe about my car which is great as I have a baby and need safe and reliable transportation! I have never been to a place that cares so much about their customers!
Bobby C.
Bobby C.
Amazing service. My partner and her entire family have come here for years. They are professional, straightforward, and honest.I recently brought my car in for a suspicious metallic noise, and after discovering that it was such a minor issue, they bent something back into place, didn't charge me, and told me to have a nice day.They don't overcharge, they don't omit details, they work with you and advise on how you can make the best decision for your situation.Also I think they have complimentary sodas in the main room. :]
Nicanor G.
Nicanor G.
Great customer service and overall service! Went in yesterday for a ride share inspection and they had me in and out within 30 mins while dealing with a weird mess in the back. Not a single call went unanswered and everyone there was very knowledgeable and friendly. 10/10 will be back.
michael R.
michael R.
Friendly personnel with thorough and knowledgeable mechanics.
Paco55409
Paco55409
Victory has done a wonderful job on both of our Corollas for years, and most recently replaced the evaporation canister for my wife’s car. We highly recommend them and Mike!!
Timothy O.
Timothy O.
Mike at Victory Auto Chanhassen helped me with my Kia Soul. I had a stellar experience.5 Star +++++ review.
Evaldas L.
Evaldas L.
Excellent and professional shop. Wonderful service that went above and beyond for a windshield I had cracked whilst performing some maintenance on one of our vehicles. They were flexible for our schedule, and the communication from Victory was fantastic. Pricing was great. This is going to be the place for us when we need service performed. Super happy with the good folks here and the results of the windshield replacement. Definitely recommend based on my experience.
Jamie S
Jamie S
I highly recommend these guys. They treat people very well, they make you feel comfortable and they do good work.
terelle E.
terelle E.
Spade L.
Spade L.
I just had my car towed to these guys. They are working on it as we speak but I came here to say I called and talked to almost every auto shop in Columbia Heights/Fridley. Chad and Alex customer service and willing to full listen to my issue and assist me with my problems is A+++. Single father and right now they are the team to beat I will go there forever!!! My car isn’t even done yet and I know they are my guys moving forward!!!
Jacob K.
Jacob K.
Good service.
S Diane Chapman (.
S Diane Chapman (.
Noah F.
Noah F.
Phenomenal knowledgeable staff who genuinely care and take pride in the work they do!They are so good about clearly committing what the issues are and then going through and explaining the work, service and parts required so you can understand the final cost of the parts put the breakdown of the labor and cost involved.For those waiting for there vehicles to get worked on they offer a very comfortable lounge area that has a nice TV, charging stations for your electronics and also offers complimentary snacks and non-alcoholic beverages/ coffee!I've never had any negative experiences with them and highly recommend them to everyone!
Mary W.
Mary W.
Excellent Service!! Fixed a flat tire very quickly and at a fair price too! Definitely recommend.
Kaya U.
Kaya U.
Only place I recommend to friends and family. I have brought multiple vehicles here and the service is top tier. It’s in the name - victory - nothing less accepted. 🇺🇸
Jimere D.
Jimere D.
Kotoro M.
Kotoro M.
Benjamin J.
Benjamin J.
This business is UNBELIEVABLE! We’re talking fair and reasonably priced service and parts. They go above and beyond what one can reasonably hope for in quality of service in today’s day and age. Their customer service is from an era that I was convinced was all but extinct. HIGHLY RECOMMENDED!!
Auddy G.
Auddy G.
Always good service and super friendly staff
Tara Kay H.
Tara Kay H.
This place is absolutely fantastic! They are the only ones I let touch my car!!!
N T
N T
Freda M.
Freda M.
They were very good honest and they didn't take advantage of me because I was a woman and they have wonderful pricing. I would recommend this place to anybody. Great job Bryan and team
Brandy N.
Brandy N.
They guys were fast and professional for my Lyft vehicle inspection! Thank you!
Vanessa O.
Vanessa O.
Excellent service. Helped us with our 93 Jeep Cherokee, guided us in the right direction, and put us in contact with the best muffler place. Thanks so much Eric and Kelly!!
Julie K.
Julie K.
Mark A.
Mark A.
Deanna F.
Deanna F.
Came here with something weird going on with my steering and one of my wheels on my 2015 Nissan Altima. I was worried, but I worked with Matthew and I appreciated how he explained everything so I could actually understand it instead of trying to take advantage of me or treating me like I wasn't worth the time to explain it to like I've had experience with in the past. They were able to get me taken care of quickly. Very helpful and I thought reasonably priced. Will be back if something comes up in the future.
Ron M.
Ron M.
Great work
Nick B.
Nick B.
Jake L.
Jake L.
I drive over 10 miles to get my vehicle here even though there are 3 other Victory Auto Service locations that are closer. I want to be included in the servicing of my vehicle on an intimate level. That's why i won't go anywhere else.Ive always done most of my own vehicle maintenance but I'm not a professional by all means. These guys have made that even more possible. I've learned things here that you won't find on the Internet. Thanks guys.
Julia S.
Julia S.
I have always had a great experience here! Dan and Josiah were very helpful today with my Chrysler 200! Friendly staff and nice lounge area while you wait.
Jules H.
Jules H.
I just dropped my Toyota FJ Cruiser off to be looked at and fixed. They will run diagnostic testing to verify what is wrong. Needless to say, my day was not a good one. However, when I walked into the shop office, I was greeted with a friendly smile. Steve was professional, friendly, and fully explained things to me. I am looking forward - not to the bill - but to the welcoming smile.UPDATE....UPDATE.....UPDATEMay 2023.This is the first local business that I found that really stands behind their guarantee. My Cruiser was having problems with the battery being dead after a few days. In November 2022, I had the VICTORY AUTO complete winter maintenance. They found other items that needed to be repaired for safety. They kept me informed. Fast forward to May 2023. The Cruiser battery was draining again. VICTORY AUTO was amazing. I think they must have run every diagnostic test known. They kept me informed. When I went to pick up the Cruiser, the cost to me was $0. Chad informed me they guarantee their work. I was amazed. I only trust my 2007 Toyota FJ Cruiser to VICTORY AUTO. I highly recommend VICTORY AUTO for all your vehicle repairs. Professional, knowledgeable, local business who really care about their customers. VICTORY AUTO guarantees their work.
Bruce C.
Bruce C.
marc W.
marc W.
Could not say enough good things about this place. A kitten had gotten stuck somewhere inside my car engine and after spending an entire day calling animal shelters, AAA, and other mechanics finally Victory came to the rescue. They immediately got my car on the lift and every employee there helped to get him free. This little guy has now been reunited with his mother. Thank you again Victory!
K. F.
K. F.
Jigata A.
Jigata A.
Kade help me out. Super helpful. Really Nice Guy.
Samantha G.
Samantha G.
I've been getting my vehicle serviced at Victory - Fridley for over five years now. Everyone I have worked with at this shop has been extremely knowledgeable, reliable, trustworthy and friendly. Bone-us: they'll love your dog too!
Anna J.
Anna J.
Been taking my car here for over a decade. I've always felt they've been honest with me about what NEEDS to be done and what can wait. My most recent experience involved having my 17 year old car towed in when the fuel pump died. They provided me with a free loaner vehicle while my car was getting repaired. Chase was great, and kept me updated all along the way. I've also had great experiences with James and Steve in the past as well. When I went to pick up my car, an elderly woman was inquiring about the car wash in the same building. While it's an entirely seperate business from Victory, James offered to walk her over there and help her get set up with the car wash/detailing folks. He totally didn't need to do that, but he did because these folks at Victory are good people. This is why my husband and I keep coming back... everyone is kind, honest, dependable, and goes above and beyond.
Matias A
Matias A
Great shop to bring your car to. Staff very helpful and make you feel you want to come back. Prices are somewhat high (everywhere) but reasonable. All repairs have allowed me to keep my car running with new brakes, leaks fixes and engine checks. The shop has a little waiting area with coffee, soda, water and a few snacks. They are close to a coffee shop if you need to wait or take their loaner.
Anton V.
Anton V.
Jess S
Jess S
Mirso H.
Mirso H.
Great team they went above and beyond I will define give them my business in the future.
Beth H.
Beth H.
It’s such a really good feeling to have a really good auto mechanic shop. Thank you Victory Automotive!
Preston F.
Preston F.
Ford Engine repair. The team at Victory was great, very knowledgable and helpful!
Jack B.
Jack B.
Friendly and prompt service, very professional.
Patrick B.
Patrick B.
Very good service center clean and organized Josiah was very helpful would recommend this service center to my freinds
Bob D.
Bob D.
Janel J.
Janel J.
We stopped by in the Ham Lake shop Monday morning. Chris immediately said we could leave our car with them and they would fix it. They gave us a loaner car to use at no extra charge. Chris said he would call us around noon and by golly he did! We needed an air compressor and they were able to fix that. He also told us a few other things we should do. We got our car back late the very next day!Everyone was so friendly and very helpful. My husband and I are so thankful we stopped here! Most definitely will go to them for all our car issues!Thank you Chris and crew at Victory.Steve and Janel Johnson
Charissa C.
Charissa C.
Joe and the crew here at Victory are awesome. They worked with me to get my car back on the road quickly and affordably. They stand behind their work!
Beth C.
Beth C.
Excellent, friendly staff, very fairly priced
Praxum
Praxum
Victory has helped me with my 10 year old Audi’s quiets a few times and has been great to work with.
Kevin S.
Kevin S.
Wasn't able to work on diesel. But they were big help with finding a place that did. If I get a gas vehicle I will be bringing it to them
Lisa R.
Lisa R.
First time coming here. Excellent customer service when I scheduled appointment over the phone with Chris. Devon was very professional when I came in for my appointment. Would recommend Victory for your service work.very clean and very professional. Thank you for the great service.
Jess W.
Jess W.
Great service and experience all around.
Family B.
Family B.
Honest and friendly.
Cory C.
Cory C.
Anytime my car needs work I go to Victory! Ive had a great experience every time I get my vehicle worked on from check in, to the work preformed. The whole staff is down to earth and takes care of their customers.
Kelsey L.
Kelsey L.
Chris & Devin are the best!They are always so helpful and kind both on the phone and in person.
DALE E.
DALE E.
Honest dependable service. I always leave there happy.
Peter B.
Peter B.
Update/edit: spoke with a regional manager on the phone and was able to listen to a recording of the phone call where the price of the work was confirmed -- I was wrong and misheard the total. Furthermore, it was nice to get some clarity about their billing process. Overall, the quality of work appears high -- I was just surprised that the total was so high when I came in to pay.Original:I was charged just over $1000 for the diagnosis, parts, and replacement of my front windshield wiper motor. When the front desk called to inform me of the diagnosis and confirm the total for the part replacement, I understood it to be $200-something in addition to what I had already paid ($189 for diagnosis). The bill was quite vague, listing "wiper motor" as ~$370, as well as ~$380 in labor to replace the part. Neither the time of labor required nor the specific part number of the wiper motor replaced was listed. Seems rather steep for labor. Overall, not happy with the service provided and doubt I will come back.
lorri W.
lorri W.
I had an excellent experience at Victory Auto in St. Petersburg! The staff was extremely friendly! The shop, lobby, wait area and bathrooms were all clean. The Service Advisor told me exactly what to expect at every step of the way and he and the rest of the team lived up to their promises. I appreciated having no surprises and I appreciated feeling safe and secure taking my car there. The shop is centrally located and easy to get to. Victory Auto has earned my trust; I will definitely go back!
Ty
Ty
I worked with a couple gents named Josiah (Service Advisor) and Brian (Area Manager). These guys are very knowledgeable and friendly! Highly recommend to anyone looking for a thorough and professional service center! Thanks fellas 😁I drive a 2005 Dodge Durango.
Michael B.
Michael B.
Mohammed R.
Mohammed R.
Bill V.
Bill V.
Always fair prices and great work
Judy A.
Judy A.
Great customer service making the appointment and it was quick when I arrived. Nice waiting area with treats and drinks. Great experience all around. Thanks
Norma E.
Norma E.
Awesome, Amazing, didn't try and sell me anything I didn't need.Waiting area very clean.Thank you.
Jennifer H.
Jennifer H.
Chris was amazing! Was there and answered all my questions with no hesitation and even fixed an issue by googling!!! They really went above and beyond! I would recommend them 100%!
Gina H.
Gina H.
Got my brakes done on my odyssey. They were very nice and responsive. They called me and told me the price of everything prior to doing it and were very transparent about the work. The work was done in a timely manner. Would definitely come back!
Rachel G.
Rachel G.
Thorough, honest, reliable and reasonable priced repair of my oil pressure sensor. Chris took the time to go over everything with me and listened to my questions as well. Very professional and amazing customer service. Definitely will go back again.
Rick P.
Rick P.
Great service and price.didnt try to sell me on things I didn't need.
Dee L.
Dee L.
Fast easy and affordable also great employees
Charles B.
Charles B.
Excellent shop. Clean, well organized. Nice customer waiting area. Final price is consistent with estimate, no surprises. Completed the work on my BMW ahead of schedule.
Mai Y.
Mai Y.
Mark D.
Mark D.
Drew H.
Drew H.
I've been taking my cars to Victory Auto for years and I really appreciate their straight forward honesty with maintenance work that may be coming up, but that can wait. They never are pushy.Also today when I took my car in for service, I was working on my laptop and was going to have a phone meeting. I asked if they could turn down the TV volume in the waiting area, which they did, but the service desk rep went above and beyond and let me use their back office to take my phone meeting. This was totally not unexpected nor did I ask for it, but I was super impressed with this level of customer service. It allowed me to keep a meeting I had scheduled and to do so with next to no distractions/interruptions. These are the reasons why I keep going back to Victory Auto.
Paula J.
Paula J.
Thank you soooo much foe FAST efficient maintenance .It was done same day and gave us discounts. Thank you!
Evan P.
Evan P.
Very impressed by the overall experience. Staff was friendly yet professional. I showed up early to my appointment and they got me in right away. The waiting area was very nice. Complimentary snacks and beverages. Comfy chairs, tv and plenty of usb and outlets for devices.
Alexander A.
Alexander A.
Clarissa W.
Clarissa W.
Despite having a horrible experience, I'm willing to give this company one more chance. Some people have bad days. I'm not immune to this. I appreciate management taking the time to speak with me to find a resolution. As a Lyft driver it's important to have a great partner to keep my car on the road.
Jaime E.
Jaime E.
Daniel K.
Daniel K.
I’ve used Victory for many years and most recently they helped me replace my instrument panel and match odometer in my old rusty Ford F150. Works perfectly and they were able to get the part installed and working faster than expected with a fair price. Thanks team!
Michael M.
Michael M.
Have had many excellent experiences with Victory Auto Service. Most recently Devin and Chris were able to help mount 4 tires for my small business. I was worried that I would have trouble getting in due to short notice and poor planning on my part. They were able to perform the service promptly the same day and for a perfectly reasonable price.Don’t waste your time with the big box stores, for local personal service on your vehicle choose Victory first!
Scott Swanson (.
Scott Swanson (.
I've been going to victory Auto for a few years now. They have always been very transparent about the work being done on my car and also informative is to next steps I can take. I don't feel pressured by them to pay for any additional services which is something I really appreciate.
Kate H.
Kate H.
Very fast and exceptionally friendly service. I e been looking for an auto shop since moving and think I’ve found my new go-to place.
Dave J.
Dave J.
Wow! My kids were in St. Pete on a quick trip. They had an issue that caused the vehicle not to drive. I was in Daytona, and after calling 6 repair shops that couldn't get to the car to repair it quickly, I was fortunate enough to reach Kelly at Victory. She said they could fit the car in that afternoon to diagnose..I had the car towed there, it needed a new water pump. They replaced it the next day and delivered the car the next day. Their communication, compassion, and understanding of our situation was second to none. I highly recommend them for their honesty, quick service, and fair pricing. Thank you Kelly from a father that was worried about his kids. You and your team are lifesavers!
Jason B.
Jason B.
Thomas H.
Thomas H.
Great service everyone here is friendly and happy to answer any of your vehicle questions
Sabrina P.
Sabrina P.
This is the only automotive service I will be using moving forward. The technician was knowledgable, every single member of the staff was friendly, and my car was immediately serviced upon arrival (I made an appointment and was seen AT my appointment time and not required to wait).I went for a simple oil change but upon getting my car on the lift the mechanic noticed a serious issue with my gas tank shield (it was almost completely rotted off). I was not only immediately notified of the issue but the staff gave me a recommendation as to where I could get the issue addressed AND THEN they even reached out the other company to ensure that they were equipped to handle the problem.I was extremely pleased with my experience at Victory Automotive from start to finish and I highly recommend them!
Jacob I.
Jacob I.
In ALL HONESTY, Chris jumped through hoops to get my significant other and I in today to work on her vehicle. We were pounding on our heads, cause the best wr could find ANYWHRE ELSE was 1.5 - 2 weeks.....Chris knew right away what it was we were dealing with and he personally lined up a towing service to get our vehicle down to their shop.....He was SPOTTTT ON with his communication, with how professional he was, and how he kept us up to speed throughout the entire process.I own a manufacturing rep agency and I deal with customer service 12-14 hours a day, and I would pay to have Chris on any and every team I deal with....LONG STORY SHORT, this was our first experience with Victory and Chris, but it will be FARRRR from our last......A+++++++++ service from start to finish....IF YOU LIVE IN THE AREA AND ARE IN NEED OF ANYYYYYY mechanical works I promise it's beyond worth a call to Chris and his crew.....FOR REAL REAL...TAKE CARE AND GOD BLESS EVERYONE..
Shannon S.
Shannon S.
I would highly recommend this shop. James took great care of my 2013 Cadillac ATS when I needed my breaks fixed. Thank you Victory for the great service! ⭐️⭐️⭐️⭐️⭐️
Marcia R.
Marcia R.
Highly recommended best place to bring your vehicle for any kind of repair!!!!!
Shelly S.
Shelly S.
I have been going to Victory Auto for all my car needs for past year or so. Victory staff and mechanics are absolutely wonderful . Always professional and personable . I totally trust Victory Auto. I am a single woman and I totally trust Victory Auto . Give them a chance !
christian
christian
Highlights: Friendly, knowledgeable and attentive staff. Good work done right.Needed my clutch replaced. Was able to drop my vehicle off, get a rental and my car was done the next day. Much appreciated and highly recommended. Maplewood location has a nice clean lobby area as well.
Dylan R.
Dylan R.
I have greatly enjoyed working with Victory Auto Service & Glass. My vehicle stalled near their shop, and James went above and beyond to get a towing truck to take my vehicle in and get checked out. James then called me with an update regarding my vehicle and the options. James has been absolutely fantastic, and I recommend Victory for your auto needs.
Joe B.
Joe B.
They rock! Very friendly honest and straight forward
Jonathan J.
Jonathan J.
Chad is a unbelievable manager, it shows with one of his employees named Alex. He was soooo helpful all the way through my “ordeal”. Great guy , super professional, and most importantly coming from a consumer, Vaseline was not needed after the visit like most auto shops!! 6 stars!
Ehker J.
Ehker J.
i always come here to repair anything with my car or my family’s car. quick and easy service!
Tammy L.
Tammy L.
I was at Victory for an oil change and maintenance check on my Venza. They had a beautiful waiting area with snacks and beverages, along with phone charging stations. The staff was fast and efficient and I was out in 45mins. I would definitely be back for future maintenance. Highly recommend!
Fran B.
Fran B.
Victory Auto in Wyoming were outstanding in every respect. We experienced a lost serpentine belt at the local Dairy Queen on Friday afternoon, Dec. 30. Searching for help with "No can do" at several service businesses. Finally referred to Victory Auto. They immediately invited us to their location and arranged for service. They even gave us a loaner car so we could work our way back to Rosemount to pick up our second car and return to our home in Rochester. A snowstorm hit and we were delayed in picking up our Mercedes. The staff was always very professional and courteous and patient. Finally able to pick up the car on Friday, January 6. Thanks to the great staff at Victory Auto in Wyoming. Love Ya.
Dawn R.
Dawn R.
Joel H.
Joel H.
Stacey K.
Stacey K.
These guys are the best and completely saved us!! We were traveling back to our home in Richfield when my Jeep Wrangler started to vibrate ferociously. We found these guys and within minutes had the truck up on the lift and diagnosed the front left caliper had completely seized up. They were able to locate a new part quickly, welcomed us and our three dogs into their warm waiting area and had us back on the road within about 90 minutes. They were so kind, so knowledgable and professional - they literally SAVED US - a huge thank you to the whole team at Victory in Wyoming, MN!! If you're looking for any auto work in that area, we cannot recommend them enough.
Josh W.
Josh W.
Great and honest work. Mike and the team are thorough and let you know what’s going on and what your options are.
Tiff S.
Tiff S.
Good
Matt
Matt
Awesome group of people, got my car in and out for a windshield replacement and oil change.
Chris S.
Chris S.
Engine misfire with my F150. Diagnosed and repaired within 24 hours. Needed new s-plugs and coil packs. Easy to work with, comprehensive service, and very knowledgeable office managers with master techs in the garage.
Tenzin B.
Tenzin B.
Awesome company and great customer service. My Toyota camry has the splash shield hanging off the car, and it's dragging on to the ground and making noises while driving. Called Victory auto service, and Taylor answered the phone call, and he was very professional and respectful. He told me to bring in the car so they could take a look. I went there and waited for less than 10 min, and Taylor came back and said all set. And I asked how much I owe you and he said don't worry about it. They screwed it back together and didn't charge me. I was expecting to pay somewhere around $40-50 for the service. That was so nice of them. I would definitely go back there again and will recommend my friends and family to go there too. They treat their customers really well, and I am so happy with their service. They gained a new customer.😀
Jed H.
Jed H.
JOHN E.
JOHN E.
Excellent establishment. Fixed my workhorse car three days early. Friendly, honest, great rates. Highly recommend.
Mike K.
Mike K.
First time here and came for a 2nd opinion. Glad I got the 2nd opinion as there is nothing wrong with it. Great customer service! Will definitely come back.
Derek R
Derek R
Great job. Very friendly
Karen B.
Karen B.
I highly recommend Victory Automotive. I have been using them for years. They are courteous, trustworthy and very helpful. They were even able to help when I didn't have an appointment and was having battery issues.
Cheryl W.
Cheryl W.
I took my car there after another mechanic said he fixed my car and it was doing the same thing before I took it. They were very helpful and broke down everything that I needed fixed on my car.
Christy F.
Christy F.
This is the only place I go to get my car serviced. Very friendly & knowledgeable staff!
Angela S.
Angela S.
This piece of heaven was a God send!I called 3 places before them and this shop was night and day better. From their caring about my issue to the description of my problem, everything was a 11/10. I’m from out of state and I wish I could pick this repair shop up and take it with me home. They were knowledgeable about my 2016 Honda Pilot, they repaired my car quickly and the cost was fair. Don’t let her fool you, Kelly’s real name is Kind and she’s too humble to be called that!
Judy M.
Judy M.
The men there were open and honest about everything
Michael M.
Michael M.
My small business uses victory auto service for our auto repair needs. The experience is always top notch and the prices are perfectly reasonable. The fast service is critical to our business model and that is always 100% respected by their team.I stopped by at 10:30 in the morning to see when they could replace a windshield for me. Steve is the best, he promptly got me in touch with Renee in the glass department and they scheduled my car for that afternoon!Same day service with a smile, my new windshield looks great and I look forward to the next time we do business with Victory Auto!Thank you Steve and Renee!
Dan T.
Dan T.
From start to finish, the experience was superior. Very friendly, knowledgeable and honest. I took my 2013 VW CC Sport in because it wasn't running well, and every light on the dash was on. I suspected it was the wheel speed sensors, but wasn't sure what was happening with the engine and hoped that the rough idle, knocking and sluggish performance was nothing too serious. They ran the diagnostics and confirmed the issue, fixed it within 24 hours and had me back on the road the very next day. The car is driving the better than it had in years. The price was totally reasonable for the work done. The waiting area is nice and clean and everyone there was very pleasant and makes you feel welcomed. It is very refreshing to find a business like this one, they are doing things right. I had gotten a flier with a coupon on it in the mail which they applied to the total balance as well. I highly recommend this mechanic. I've tried a few others in the area with bad experiences. The guys at Victory have earned my repeat business for sure.
Julia T.
Julia T.
I will always recommend VictoryAuto&James to everyone who is looking for a very reputable business.Thank you James for the best service!You Rock!!
Lillian D.
Lillian D.
Marius H.
Marius H.
Patty C.
Patty C.
Best people and always great work ! Again best place I e found to do great work on my vehicle and very reasonable on pricing!
Bill N.
Bill N.
I brought my 2012 Nissan Juke in for a scheduled brake inspection which promulgated an extensive brake repair necessary for safety reasons. The staff were consummate professionals; knowledgable, respectful, kind, friendly and resourceful. The repairs were done promptly and efficiently and they were able to complete the job by the end of the day. They also provided me with a loaner car and the convenience of this gesture overwhelmed me. I will be using Victory for all of my future services and recommend them to my family and friends.
Mark M.
Mark M.
Eric was amazing. Honest and reasonable!
Brianna L.
Brianna L.
Victory Auto was so helpful when I had a flat tire. They were responsive, friendly, and truly wanted to help me find the best option. I would recommend anyone visit Victory Auto!
kevin W.
kevin W.
Great service and friendly employees!
Q O.
Q O.
Very friendly and helpful
Steve S.
Steve S.
I think they've struggled at this location, but finally have a great manager that seems to really care.
Danielle W.
Danielle W.
Have been going with Victory Auto for years. Always a very welcoming lobby and staff, quick service for a great price and they give it to me straight. One winter I needed a tire replaced immediately! Limped my Ford Focus to their store. They worked with my vehicle right away and made a good recommendation for new tires that fit my need and budget. The staff even memorize the weird trick for my ignition to start my car. Shout out to the ppl at Victory, they are awesome!-Dee
Tim W.
Tim W.
Tesfahun K.
Tesfahun K.
Quinta C.
Quinta C.
sarah P.
sarah P.
David R.
David R.
Had a car inspection done and the guys were amazing! They were detailed and took time to talk about the issues they found.
Noah M.
Noah M.
Love Victory. They have worked on our Jeep and BMW. Always friendly and skilled.
Damon L.
Damon L.
The guys at Victory absolutely know their stuff. Anytime I take my 2014 Volvo S60 there to be serviced I can count on them getting it done right the first time. Because of that, Ive been going back to them for years to do multiple jobs on my car from replacing the timing belt, brake rotors and pads to new tires and oil changes. If you are looking for an HONEST car shop...look no further than Victory Auto!
Tommy P.
Tommy P.
Robin A.
Robin A.
I own a 2010 Toyota Camry and Victory Auto of Chanhassen helps me with the regular maintenance so I can keep it running for as long as possible! They are always helpful and informative and treat me with kindness and respect.
LAS S.
LAS S.
Their customer service is exceptional! We have been going here for years, and each time their service has been top notch! This past experience was with a new, for us, used car. It wasn’t a simple fix, but John and staff stuck with it and resolved the gremlin. Highly recommend.
brandon B.
brandon B.
maxwellxenomorph
maxwellxenomorph
Great service
MNSHELL G
MNSHELL G
We are new to the area and need a reliable place to work on our cars. Victory was able to get my older Saturn in on short notice to replace a much needed rear wheel bearing and hub. Also replaced a driveshaft center support Bearing which would have left me stranded if not fixed soon. We are grateful for the friendly service and transportation to get it to the shop. We will be using Victory for all of our cars. The referral I got from my co workers was a great one
Mark S.
Mark S.
Great service, reasonably priced. Loved the auto loaner as well!
Advanced Carpet R.
Advanced Carpet R.
Great service. Very knowledgeable and reasonably priced.
Jessica M.
Jessica M.
My starter was going out and I was afraid I would get stranded. My usual place was booked about 5 days out. A friend recommended Victory because she had a great experience so I gave them a call. They were able to get me in that same morning! James took care of me, didn't judge that I am ignorant when it comes to vehicles, and provided excellent customer service. James called me with updates every part of the way and was very transparent, which I truly appreciate. My vehicle was repaired and ready within only a few hours and I feel that I paid a fair price for the quality of service received.
ESME
ESME
aaron G.
aaron G.
Mindy S.
Mindy S.
VW PassatCalled Victory when a rock hit my windshield to have them do the glass repair they made is so easy for me by getting my insurance company on the call with us to make sure it would be covered. Then working with my crazy schedule as a Realtor to minimize the time off the road showing homes. Thank you Victory!Mindy Shears
Christy C.
Christy C.
I had an excellent experience at Victory. Great prices and they helped me understand what items needed to be fixed now and what items I could wait a few months to fix.They were super helpful with my Nissan Murano and Nissan Pathfinder. I received multiple oil changes, new brakes, new tires, new exhaust pipe.
Patience K.
Patience K.
I went in for inspection, and if resp. handled my service with profession. I can appreciate that...
Dylan D.
Dylan D.
Very Friendly Honest Business.Had the clutch on my manual replaced here. It did not feel or sound right so I brought it back to them twice to try to fix it. The second time they replaced the entire clutch under warranty and even the axle seals. Only reason for a 4/5 is they took 2weeks to do it. But other wise wonderful reliable shop. Would go back again.
Sasha S.
Sasha S.
Before coming to Victory, a dealership misdiagnosed by check engine light resulting me needing a new engine and catalytic converter.Victory was able to find all the parts, help me tow, and fix my car faster and with a better engine than what the dealership could offer me! Chris was especially helpful through all of this and he looks like he really enjoys the work he does.I will definitely be doing my vehicle maintenance and fixes here from now on.
Sara W.
Sara W.
Excellent customer service. Excellent experience overall!
Mike P.
Mike P.
Great service, very friendly, but I find it strange that the staff dress up like Star Wars characters every Friday. Boba fet was working at the counter and yoda replaced my windshield, think he’d use “ the force” instead of doing by hand.
Rachel S.
Rachel S.
Nick B.
Nick B.
Knew I wouldn't pass an inspection and didn't charge me even though he could have. Great service
Juan R.
Juan R.
very professional experience
Tori F.
Tori F.
Chris and Jon are always nice and friendly! Very helpful and funny! Service is always quick and they offer drinks and a charging station while you wait!
Eric S.
Eric S.
This place is awesome. Recently had work done on my car. That was the second time. The first time they came to my house while I was at work and picked up my car! Awesome!
Russ S.
Russ S.
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